Exterior FAQ’S

 

                                     

Exterior F.A.Q’S – It is Great to be part of your ideas

We will have to pressure wash every surface that needs to be done and make sure It is cleaned before we begin painting.
Only the house will be pressure washed. NOTE: Deck, drive way, walkway, yard walls can be pressure washed but will have a small extra charge  
At Brook Painting we care for your plants so we will never apply something that will  harm  the plants.
No, just please make sure all windows are closed and please mention to us if you had any issues with pressure washing in the past.
We will seal all areas where painting will be required. We use Power House elastomeric from Sherwin Williams.
You are coming to the right place. We will replace Any wood that need to be replaced with rot free materials where possible.
Normally some one on our crew will be able to  answer your questions. The consultant who sold you the job will stop by once a day most of the times.
When the job begins, if more rotted wood is found, we will inform you of a price and solution before any replacement .
We are in beautiful Georgia so any time of the year is good. We offer a 5 year warranty, so we will never risk to do something wrong at your home or something that will put at risk the beautiful outcome of a quality job.
Some parts will be done by hand and airless sprayers. when we use sprayers we will cover some areas just to make sure no over spray will damage other parts of the house.

 

 

Warranty

  • All interior and exterior paint jobs have a 1 year unlimited warranty with an extra 5 year limited warranty.

  • Gutters– 10 year warranty.

  • Decks– up to 36 months depending on previous wood maintenance

  • Woodwork-5 year warranty. NOTE: warranty applies to woodwork we replaced only

  • Siding–  5 years through Brook Painting and up to 30 years through James Hardie. 

 

Warranty Notes

Warranty can be voided if bad or negligent maintenance/work was done (pressure washing, chemicals, etc.) or natural disasters and if customer decided to not address wood or masonite siding that needed to be replaced.

 

All warranties include labor and material at no cost to customer unless customer wants extra work done.  

 

Special Notes

We will do a quick clean up after each interior/exterior work day. Please do not leave kids or pets unattended in the areas, especially with exterior jobs where carpentry is being done. We will do a thorough deep cleaning on the last work day (picking up nails, aluminum debris) We will inform you of when it is completely safe to be back in the areas. Thank you for your patience and help with keeping you and your family safe.